Delivery options and charges are shown at checkout before you place your order.

For UK orders, we use Royal Mail Special Delivery Guaranteed by 1pm® unless otherwise stated.

For orders to the Republic of Ireland, we use Royal Mail International Tracked & Signed unless otherwise stated.

Unfortunately, we do not offer international shipping at this time.

Delivery times are estimates rather than guarantees from Florrie Jewellery. Once your parcel has been handed to the delivery service, delays outside our control can occasionally occur.

We will provide tracking information where the service includes tracking.

Please make sure that your delivery address is correct when placing your order. We cannot be responsible for delays or additional costs caused by an incorrect address supplied by you.

If your order is received by 12 noon Monday - Friday we will aim to have this shipped the same day. If orders are made after 12 noon on Friday or on Weekends, your order will leave Florrie Jewellery on Monday.

Responsibility for the jewellery passes to you when it is delivered to you. 

We will package jewellery carefully and use an appropriate tracked delivery service.

If a parcel appears damaged when it arrives, please contact us as soon as possible and, where practical, retain the packaging and take photographs of the parcel and its contents.

Last updated: September 2026